BHF Digital

Privacy Policy

How we collect, use, and protect your personal data

Last updated: January 15, 2025

1. Data Controller

The data controller for your personal data is:

BHF DİJİTAL HİZMETLER LTD. ŞTİ.
Köybaşı Cad. Yasemen Sok. No: 18 / A
Yeniköy Sarıyer / İstanbul, Turkey
Phone: +90 212 262 6657
Phone: +90 532 707 7025
Email: [email protected]
Email: [email protected]

2. Personal Data We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name
  • Communication Data: Messages you send through our contact forms
  • Newsletter Data: Email address for newsletter subscriptions
  • Technical Data: IP address, browser type, device information, website usage data
  • Cookie Data: Information stored in cookies and similar technologies

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • Providing and improving our digital services
  • Responding to your inquiries and support requests
  • Sending newsletters and marketing communications (with your consent)
  • Analyzing website usage and performance
  • Complying with legal obligations
  • Protecting our legitimate business interests

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Turkish KVKK:

  • Consent: For newsletter subscriptions and marketing communications
  • Contract Performance: For providing our services
  • Legitimate Interest: For website analytics and service improvement
  • Legal Obligation: For compliance with applicable laws

5. Data Sharing and Transfers

We may share your personal data with:

  • Service providers who assist us in operating our business
  • Legal authorities when required by law
  • Third parties with your explicit consent

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access, alteration, or disclosure
  • Accidental loss or destruction
  • Malicious attacks and security breaches

Our security measures include encryption, secure servers, access controls, and regular security audits.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact Data: 3 years after last contact
  • Newsletter Data: Until you unsubscribe
  • Technical Data: 2 years maximum
  • Legal Requirements: As required by applicable law

8. Your Rights

Under Turkish KVKK, you have the following rights regarding your personal data:

  • Right to Information: Learn about how we process your data
  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please refer to our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: +90 212 262 6657
Phone: +90 532 707 7025
Address: Köybaşı Cad. Yasemen Sok. No: 18 / A, Yeniköy Sarıyer / İstanbul

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.